If your landlord or housing association has failed to maintain your property, you have the legal right to claim. We help tenants across Manchester and the UK get the repairs done and the compensation they deserve.
Takes less than 2 minutes — completely free
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We specialise in all categories of housing disrepair. If your landlord or council has failed to maintain your home, we can help you claim.
Persistent damp and black mould can cause serious health issues. Your landlord is legally obligated to fix these problems under Section 11 of the Landlord and Tenant Act 1985.
Learn moreLeaking roofs, burst pipes, and water ingress can damage your belongings and make your home uninhabitable. We help you get urgent repairs and compensation.
Learn moreLiving without heating or hot water is not only uncomfortable but potentially dangerous. Landlords must ensure central heating systems are fully functional.
Learn moreFaulty wiring, broken sockets, and unsafe electrical installations pose a serious risk. Landlords are required to maintain safe electrical systems throughout the tenancy.
Learn moreCracks in walls, subsidence, unsafe floors and ceilings all fall under your landlord's repair obligations. We ensure your home is made safe and you receive fair compensation.
Learn moreRat, mouse, and insect infestations caused by structural disrepair are your landlord's responsibility to address. Don't suffer in silence — claim the repairs you're owed.
Learn moreCompensation amounts vary based on severity and duration. Below are typical successful settlement ranges for our clients.
Multiple rooms affected, health impacts documented, landlord inaction > 6 months.
Internal ceiling damage, damaged furniture, electrical safety concerns.
Winter outages, lack of sanitation, impact on young children or elderly.
Subsidence, unsafe flooring, severe cracks in walls or ceilings.
*Typical ranges based on previous successful settlements. Every case is unique.
Our straightforward process means you can start your claim today. No legal jargon, no hidden fees — just results.
Contact us by phone or online form. We'll assess your situation, explain your rights, and tell you if you have a valid claim — all at no cost to you.
We arrange a professional independent survey of your property. Our experts document all disrepair and compile evidence to build your strongest possible case.
Our solicitors send a formal letter to your landlord or housing association, notifying them of the disrepair and giving them the opportunity to respond.
We pursue your claim until the repairs are completed and you receive fair compensation for the discomfort, inconvenience, and any personal losses you've suffered.
We're specialists in housing disrepair law, dedicated solely to helping tenants get the safe homes and compensation they deserve.
You pay absolutely nothing unless we win your case. There are no hidden charges and no upfront costs whatsoever.
Our solicitors specialise exclusively in housing disrepair law. We know every aspect of the Landlord and Tenant Act inside and out.
We act quickly to ensure your repairs are prioritised. We understand that living in disrepair is damaging to your health and wellbeing.
We are fully authorised and regulated by the Financial Conduct Authority (FCA). Your claim is always in safe, professional hands.
You'll have a single point of contact throughout your claim. No call centres, no being passed around — just clear, personal support.
You may be eligible to claim if your rented home has any of the following issues that your landlord has failed to fix after being notified.
We've helped thousands of tenants across Manchester and the UK. Here's what some of them have to say.
"I had been dealing with terrible mould and a leaking roof for over a year. My housing association kept ignoring me. Disrepair Support got my repairs done within weeks and secured me over £3,200 in compensation. Absolutely brilliant service."
"My boiler had been broken for months. My landlord kept promising it would be fixed but nothing happened. After contacting Disrepair Support the boiler was replaced within 2 weeks, and I received compensation for the months without heating. Fantastic team!"
"From the first call I felt reassured and supported. The team were professional, explained everything clearly, and kept me informed every step of the way. My claim was settled successfully and I couldn't be happier. I highly recommend them."
"I was nervous about making a claim against my landlord, but the team made the whole process so easy. They handled everything and I didn't have to do much at all. I received nearly £2,500 in compensation — couldn't be more pleased!"
"Excellent service from start to finish. Very professional team who took care of everything. I had a rat infestation due to holes in the walls that my council had ignored for months. Disrepair Support sorted the repairs AND got me compensation."
"I had electrical faults in my flat for nearly two years. It was genuinely dangerous but my landlord dismissed every complaint. The Disrepair Support team were incredible — they took immediate action and the results were outstanding."
Get quick answers to the most common questions about housing disrepair claims.
A housing disrepair claim is a legal action taken by a tenant against their landlord when the landlord has failed to carry out necessary repairs to the property. Under the Landlord and Tenant Act 1985 (Section 11), landlords are legally required to maintain the structure, exterior, and essential installations of rented properties.
The amount of compensation you receive depends on the severity of the disrepair, how long it has been present, its impact on your health and daily life, and any financial losses incurred. Our clients typically receive between £1,000 and £10,000+ in compensation.
No. It is illegal for a landlord to evict you as a result of making a housing disrepair claim. This is known as "retaliatory eviction" and is prohibited under the Deregulation Act 2015. Your tenancy is protected when you make a legitimate disrepair claim.
You can absolutely make a claim while still living in the property. In fact, it's often better to do so — you can claim compensation for the period you've already been living in disrepair and ensure the repairs are carried out as quickly as possible.
No. We handle claims against all types of landlords including private landlords, local councils, housing associations, and social housing providers. The legal obligations are the same regardless of who your landlord is.
Many claims are resolved within 3–6 months. Some urgent cases — particularly those involving health risks — can be resolved more quickly. Complex or contested cases may take longer. We'll keep you fully informed throughout the entire process.
Our specialist team is ready to help you get the repairs done and the compensation you deserve. Contact us today for a free, no-obligation consultation.