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Is Your Home in Disrepair?
You Could Be Owed Compensation

If your landlord or housing association has failed to maintain your property, you have the legal right to claim. We help tenants across Manchester and the UK get the repairs done and the compensation they deserve.

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98% Success Rate
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98% Success RateProven track record
£0 Upfront CostNo win, no fee
5,000+ ClientsTenants helped
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Types of Disrepair We Handle

We specialise in all categories of housing disrepair. If your landlord or council has failed to maintain your home, we can help you claim.

Damp & Mould

Damp and mould housing disrepair in Manchester rental property

Persistent damp and black mould can cause serious health issues. Your landlord is legally obligated to fix these problems under Section 11 of the Landlord and Tenant Act 1985.

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Roof Leaks & Water Damage

Roof leaks and water damage in rented property

Leaking roofs, burst pipes, and water ingress can damage your belongings and make your home uninhabitable. We help you get urgent repairs and compensation.

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Broken Heating & Hot Water

Broken heating and hot water system in rental home

Living without heating or hot water is not only uncomfortable but potentially dangerous. Landlords must ensure central heating systems are fully functional.

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Electrical Faults

Dangerous electrical faults in rented accommodation

Faulty wiring, broken sockets, and unsafe electrical installations pose a serious risk. Landlords are required to maintain safe electrical systems throughout the tenancy.

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Structural Damage

Structural damage and cracks in walls of rented property

Cracks in walls, subsidence, unsafe floors and ceilings all fall under your landlord's repair obligations. We ensure your home is made safe and you receive fair compensation.

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Pest Infestation

Pest infestation caused by structural disrepair in housing

Rat, mouse, and insect infestations caused by structural disrepair are your landlord's responsibility to address. Don't suffer in silence — claim the repairs you're owed.

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How Much Could Your Claim Be Worth?

Compensation amounts vary based on severity and duration. Below are typical successful settlement ranges for our clients.

£2,500 – £6,500

Severe Damp & Mould

Multiple rooms affected, health impacts documented, landlord inaction > 6 months.

£1,200 – £3,500

Roof Leaks & Water Ingress

Internal ceiling damage, damaged furniture, electrical safety concerns.

£800 – £2,200

Broken Heating / Hot Water

Winter outages, lack of sanitation, impact on young children or elderly.

£1,500 – £4,800

Structural Defects

Subsidence, unsafe flooring, severe cracks in walls or ceilings.

*Typical ranges based on previous successful settlements. Every case is unique.

How to Make a Disrepair Claim

Our straightforward process means you can start your claim today. No legal jargon, no hidden fees — just results.

1

Free Initial Assessment

Contact us by phone or online form. We'll assess your situation, explain your rights, and tell you if you have a valid claim — all at no cost to you.

2

Evidence & Survey

We arrange a professional independent survey of your property. Our experts document all disrepair and compile evidence to build your strongest possible case.

3

Letter of Claim

Our solicitors send a formal letter to your landlord or housing association, notifying them of the disrepair and giving them the opportunity to respond.

4

Repairs & Compensation

We pursue your claim until the repairs are completed and you receive fair compensation for the discomfort, inconvenience, and any personal losses you've suffered.

Full Claim Guide
5000+ Tenants Helped
98% Success Rate
£0 Upfront Cost
10+ Years Experience
Disrepair Support specialist housing disrepair legal team in Manchester
10+ Years of Experience
98% Success Rate

Why Choose Disrepair Support?

We're specialists in housing disrepair law, dedicated solely to helping tenants get the safe homes and compensation they deserve.

Truly No Win, No Fee

You pay absolutely nothing unless we win your case. There are no hidden charges and no upfront costs whatsoever.

Specialist Legal Team

Our solicitors specialise exclusively in housing disrepair law. We know every aspect of the Landlord and Tenant Act inside and out.

Fast Action

We act quickly to ensure your repairs are prioritised. We understand that living in disrepair is damaging to your health and wellbeing.

Regulated & Trusted

We are fully authorised and regulated by the Financial Conduct Authority (FCA). Your claim is always in safe, professional hands.

Dedicated Case Handler

You'll have a single point of contact throughout your claim. No call centres, no being passed around — just clear, personal support.

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FCA Regulated

Fully authorised and regulated

SRA Approved

Solicitors Regulation Authority

Data Protected

GDPR compliant & secure

Fast Results

Claims settled in 3-6 months

Your Legal Rights as a Tenant

Understanding the laws that protect you and your right to safe housing

Section 11 Landlord & Tenant Act 1985

Your landlord is legally obligated to keep your property in good repair, including structure, exterior, heating, water, electricity, and sanitation systems.

Protection from Retaliatory Eviction

Under the Deregulation Act 2015, your landlord cannot evict you simply because you've made a disrepair claim. You're legally protected.

Housing Health & Safety Rating System

Your home must meet minimum health and safety standards. Serious hazards like damp, mould, or structural issues must be addressed immediately.

Our Simple 4-Step Process

From initial contact to compensation - we make it easy for you

1

Free Assessment

We review your situation and provide honest advice on your claim's potential success rate. No obligation and completely free.

2

Evidence Collection

We arrange independent surveys and gather all necessary evidence to build your strong case.

3

Legal Action

Our solicitors send formal notices and negotiate with landlords for repairs and compensation.

4

Compensation Secured

We ensure repairs are completed and secure maximum compensation for the impact on your life.

Trusted & Regulated

Your peace of mind is our priority - we're fully regulated and accredited

SRA Regulated

Solicitors Regulation Authority approved - ensuring professional standards and client protection.

FCA Authorised

Financial Conduct Authority authorised for claims management services.

ISO Certified

Quality management systems certified to international standards.

UK Housing Disrepair Facts

Understanding the scale of housing disrepair issues across the UK

4.8M
Rented Homes in UK
Private and social housing
27%
Have Disrepair Issues
Report serious problems
£2.8K
Average Compensation
Per successful claim
6 Years
Time Limit to Claim
From when issue began

Frequently Asked Questions

Get quick answers to the most common questions about housing disrepair claims.

How much compensation can I get for housing disrepair?

Compensation amounts vary based on severity and duration. Minor issues: £1,000-£3,000. Moderate problems: £3,000-£7,000. Severe cases with health impact: £7,000-£15,000+. The average payout is £2,800.

Will I have to pay any fees if I lose my case?

No. Our No Win No Fee agreement means you pay absolutely nothing if your claim is unsuccessful. There are no hidden charges or upfront costs whatsoever.

Can my landlord evict me for making a claim?

No. Retaliatory eviction is illegal under the Deregulation Act 2015. Your landlord cannot evict you simply because you've made a disrepair claim. We will protect you if they try.

How long does a housing disrepair claim take?

Most claims are resolved within 3-6 months. Urgent cases involving serious health hazards can be expedited. We keep you informed throughout the entire process.

What evidence do I need for my claim?

Photos/videos of the disrepair, all communications with your landlord, medical records if health is affected, receipts for damaged items, and a timeline of when issues started.

Do I have to go to court?

Most cases settle without going to court. We negotiate with landlords first. Court action is only necessary if they refuse to cooperate, in which case we handle everything for you.

How Housing Disrepair Harms Your Health

Living in a property with disrepair isn't just uncomfortable — it's a serious health hazard backed by medical and legal evidence.

Respiratory Problems

Damp and mould release spores that cause asthma, bronchitis, and chronic coughs — especially dangerous for children and the elderly.

Skin Conditions & Allergies

Mould spores and damp trigger eczema flare-ups, rashes and severe allergic reactions, particularly in young children.

Mental Health Impact

Living in substandard housing causes significant stress, anxiety and depression. Courts recognise psychological suffering as a valid head of loss.

Cold & Heating Failures

A broken boiler in winter increases risk of hypothermia and cardiovascular events. Landlords must repair heating within a reasonable time.

Risk to Children

Children are disproportionately affected by damp housing. Studies link poor housing to stunted growth, developmental delays and lower school attendance.

Water Leaks & Contamination

Leaking pipes can cause structural damage, electrical hazards, and water contamination — all of which your landlord is legally obligated to fix.

Health suffering increases your compensation.

If your health has been affected by disrepair, you can claim for personal injury on top of property damage and loss of enjoyment — significantly increasing the total compensation awarded.

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How Much Compensation Could You Receive?

Compensation is calculated based on the severity and duration of the disrepair. Here's how awards are typically structured.

Types of Compensation

General Damages

Compensation for your pain, suffering and loss of enjoyment of the property. Typically 25–50% of your annual rent per year of disrepair.

Special Damages

Reimbursement for out-of-pocket expenses — damaged belongings, higher energy bills, medical costs and temporary accommodation.

Personal Injury

If your health was impacted by the disrepair, you can claim additional compensation for physical and psychological suffering.

Typical Award Ranges

Damp & Mould £1,000–£8,000
Heating Failure £2,000–£10,000
Structural Damage £3,000–£15,000
Leaking Roof £2,000–£12,000
Multiple Issues £5,000–£25,000+

*Amounts are indicative based on past awards. Your actual compensation depends on the duration, severity and impact of the disrepair.

Your Complete Tenant Action Guide

Follow these steps to protect your rights and maximise your claim from day one.

1

Document Everything

Take dated photos and videos of all disrepair. Note any health symptoms in a diary. Keep all receipts for damaged property. This evidence is vital for your claim.

2

Notify Your Landlord in Writing

Send a formal written notice (email or letter) reporting the disrepair. Keep a copy. The landlord's legal obligation begins from the moment they are notified.

3

Allow Reasonable Time

Landlords must act within a "reasonable time" — typically 14–28 days for non-urgent repairs, and 24 hours for emergencies like heating failure in winter.

4

Contact Our Specialists

If your landlord hasn't acted, call us. We assess your case for free, handle all legal correspondence, and begin your claim — with no upfront cost to you.

Read the Full Claim Guide
Manchester's Dedicated Housing Specialists

Protecting Tenants Across Greater Manchester

From the city centre to Salford, Bolton, and beyond — we have deep roots in the Manchester community. We understand the specific challenges facing social housing and private tenants in our city, and we're here to fight for your right to a safe home.

  • Manchester City Centre
  • Salford & Eccles
  • Oldham & Rochdale
  • Bolton & Bury
  • Stockport & Tameside
Manchester skyline - housing disrepair claims across Greater Manchester

What Housing Issues Can You Claim For?

Comprehensive guide to housing disrepair claims. If your landlord has failed to fix any of these issues after you reported them, you may be entitled to compensation.

Damp & Mould

Black mould, condensation, rising damp, and penetrating damp can cause serious health issues including asthma, respiratory problems, and allergies.

Average Compensation: £2,800 - £7,500
Higher amounts if health is affected
  • Health impact compensation
  • Property damage coverage
  • Alternative accommodation costs

Heating & Hot Water

Broken boilers, faulty radiators, no heating in winter, or lack of hot water. These are essential services your landlord must provide.

Average Compensation: £1,500 - £4,000
Higher in winter months
  • Heating equipment replacement
  • Alternative heating costs
  • Health impact from cold

Structural Issues

Roof leaks, wall cracks, broken windows, subsidence, and other structural problems that make your home unsafe or uninhabitable.

Average Compensation: £3,000 - £10,000+
Depends on severity
  • Structural repair costs
  • Property devaluation
  • Safety concerns compensation

Electrical Faults

Dangerous wiring, broken sockets, power outages, and electrical hazards that pose safety risks to you and your family.

Average Compensation: £2,000 - £6,000
Higher for safety hazards
  • Electrical repair costs
  • Appliance replacement
  • Safety risk compensation

Pest Infestations

Rats, mice, cockroaches, bed bugs, and other pests due to structural defects that your landlord has failed to address.

Average Compensation: £1,000 - £3,500
Varies by infestation type
  • Pest control costs
  • Property damage repair
  • Health impact compensation

Plumbing Issues

Leaking pipes, blocked drains, broken toilets, and water damage that affects your daily living and property condition.

Average Compensation: £1,500 - £4,500
Depends on damage extent
  • Plumbing repair costs
  • Water damage restoration
  • Mould prevention treatment

Not Sure If You Can Claim?

Our free eligibility checker takes just 2 minutes and gives you an instant assessment of your claim potential. No obligation, completely confidential.

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Your Legal Rights as a Tenant

Comprehensive guide to your legal protections and rights under UK housing law

Key Legal Protections

Landlord and Tenant Act 1985 (Section 11)

Landlords must keep the property structure and exterior in good repair, including roofs, gutters, walls, and external doors.

Homes (Fitness for Human Habitation) Act 2018

Properties must be free from serious hazards including damp, mould, structural issues, and safety problems.

Housing Act 2004 (HHSRS)

Local authorities can inspect and enforce repairs for Category 1 hazards that pose serious health and safety risks.

Deregulation Act 2015

Protection against retaliatory eviction - landlords cannot evict you simply for reporting disrepair issues.

What You're Entitled To

Repairs & Maintenance

Your landlord must complete repairs within a reasonable timeframe, typically 14-28 days depending on urgency.

Compensation for Disruption

You can claim for inconvenience, loss of enjoyment of property, and alternative accommodation costs.

Health Impact Compensation

Additional compensation if disrepair has affected your physical or mental health.

Property Damage Coverage

Compensation for damage to your personal belongings caused by the disrepair.

Quick Claim Assessment

Common disrepair issues we handle daily

Damp and Mould
Structural Defects
Leaking Pipes & Roofs
No Heating or Hot Water
Electrical Hazards
Sewage & Drainage Problems
Vermin & Pest Infestation
Broken Doors & Windows
Unsafe Flooring & Stairs

You Could Be Owed Thousands in Compensation

Don't let your landlord get away with neglecting their legal duties. We've helped tenants claim an average of £2,800 per successful case.

Claim Now — It's Free 0161 814 7270

Ready to Make Your Claim?

Our specialist team is ready to help you get the repairs done and the compensation you deserve. Contact us today for a free, no-obligation consultation.

Free Assessment Call: 0161 814 7270

Why You Must Act Now

Time limits apply to housing disrepair claims. Don't wait until it's too late.

6-Year Time Limit

You have up to 6 years from when the disrepair began to make a claim. After that, you lose your legal right to compensation permanently.

Disrepair Gets Worse

Damp, mould and structural issues worsen over time, damaging your health and belongings. Every month you delay costs you more suffering.

Backdated Compensation

The longer the disrepair has existed, the higher your compensation. Acting now means we can claim for every month you've suffered.

What Your Landlord Is Legally Required to Fix

Under the Landlord and Tenant Act 1985, your landlord has strict legal duties. If they've failed, you can claim.

Structure & Exterior

  • Roof, walls, floors and ceilings
  • Windows, external doors and frames
  • Gutters, drains and external pipes
  • Shared areas and communal spaces
  • Foundations and structural integrity

Installations & Services

  • Heating systems and boilers
  • Hot and cold water supply
  • Electrical wiring and sockets
  • Gas installations and appliances
  • Sanitation — toilets, baths, sinks

We Handle Claims Across the UK

Wherever you are in England and Wales, our specialist team can help you claim the repairs and compensation you deserve.

Manchester
Liverpool
Birmingham
Leeds
Sheffield
London
Bristol
Nottingham
Newcastle
Leicester
Bradford
+ All UK
No Win, No Fee — 100% Guaranteed

Ready to Get the Repairs & Compensation You Deserve?

Join over 5,000 tenants who've already claimed. Our specialist team is ready to assess your case for free — no obligation, no upfront costs.

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