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Real Results for Real Tenants

Discover how our specialist housing solicitors have helped families across the UK move out of dangerous conditions and secure the compensation they deserve.

Before and after mould disrepair claim in Manchester
Damp & Mould Claim

£4,200 Secured for Family of Four

Location: Salford, Manchester

The client had been reporting black mould in the children's bedroom for 18 months. The housing association ignored the reports, leading to respiratory issues for both children aged 6 and 9.

Case Details:
  • Multiple formal complaints ignored
  • Children developed asthma symptoms
  • Medical evidence linking mould to health issues
  • Property deemed unfit for habitation
  • Start Free Claim
The Result: Full mould remediation, new ventilation system installed, and £4,200 in compensation secured within 4 months. Children's health has significantly improved.
Health Impact Children Affected 4 Months Resolution
Broken heating claim compensation success
Heating & Hot Water

New Boiler & £1,800 Payout

Location: Bolton, UK

An elderly tenant (72 years old) was left without heating for three months during winter. The private landlord claimed they "couldn't find a part" for the aging boiler.

Case Details:
  • Vulnerable elderly tenant
  • Winter period (December-February)
  • Multiple heating repair attempts failed
  • Tenant used electric heaters causing high bills
  • Start Free Claim
The Result: Our legal team forced an immediate boiler replacement and secured £1,800 to cover the tenant's distress and increased electricity bills. New energy-efficient boiler installed within 2 weeks.
Vulnerable Tenant Winter Emergency 2 Week Resolution
Roof leak disrepair claim evidence
Roof Leak & Damage

£3,500 + Full Redecoration

Location: Stockport, UK

Severe water ingress from a damaged roof lead to ceiling collapse in the living room. Tenant's sofa and electronics were destroyed by water damage.

Case Details:
  • Ceiling partially collapsed
  • £2,000 worth of belongings destroyed
  • Tenant temporarily displaced
  • Electrical safety concerns
  • Start Free Claim
The Result: Roof fully repaired, living room re-plastered and decorated at landlord's expense, plus £3,500 for damaged goods and inconvenience. Temporary accommodation provided during repairs.
Structural Damage Property Loss 6 Week Resolution
Structural disrepair claim success story
Structural Issues

£7,500 for Subsidence Problems

Location: Oldham, Manchester

Major structural subsidence causing cracks in walls and doors not closing properly. Landlord failed to act despite multiple structural surveys.

Case Details:
  • Major wall cracks (up to 25mm wide)
  • Doors and windows jamming
  • Professional structural survey commissioned
  • Property safety concerns
  • Start Free Claim
The Result: Full structural underpinning work completed, property fully restored, and £7,500 compensation for distress and devaluation. Property now safe and structurally sound.
Major Structural Safety Critical 3 Month Resolution
Pest infestation disrepair claim
Pest Infestation

£2,800 for Rat Infestation

Location: Manchester City Centre

Severe rat infestation due to structural defects in building fabric. Landlord failed to address access points and underlying structural issues.

Case Details:
  • Rats entering through structural gaps
  • Contamination of food and living areas
  • Psychological distress for tenant
  • Multiple failed pest control attempts
  • Start Free Claim
The Result: All structural access points sealed, professional pest control treatment, and £2,800 compensation for distress and property damage. No further pest issues reported.
Health Hazard Psychological Impact 2 Month Resolution
Pest Case
Infestation & Structural

Pest Eradication & £2,400 Claim

Location: Oldham, UK

Rat infestation caused by structural gaps in the kitchen walls. The council-appointed pest control failed to address the entry points.

The Result: Structural entry points sealed, professional fumigation completed, and £2,400 secured for the tenant's significant distress.

Our Proven Claims Process

Step-by-step guide to how we help tenants secure compensation

1

Free Initial Assessment

We review your situation, examine evidence, and provide honest advice on your claim's potential success rate. No obligation and completely free.

2

Property Survey & Evidence Collection

We arrange independent RICS surveyors to document all disrepair professionally and gather supporting evidence including medical records and communications.

3

Legal Action & Negotiation

Our solicitors send formal legal notices and negotiate with landlords. Most cases settle without court proceedings through skilled negotiation.

4

Compensation & Repairs Secured

We ensure landlords complete all necessary repairs and secure maximum compensation for the impact on your life and health.

Our Track Record of Success

Real numbers that demonstrate our expertise and commitment

98%
Success Rate
of claims result in compensation
£2.8K
Average Payout
per successful claim
4-6
Months Average
to resolve claims
£15M+
Total Won
for tenants across UK

Could you be our next success story?

Don't let your landlord ignore your rights. Join thousands of satisfied clients who have used Disrepair Support to fix their homes.

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Why You Must Act Now

Time limits apply to housing disrepair claims. Don't wait until it's too late.

6-Year Time Limit

You have up to 6 years from when the disrepair began to make a claim. After that, you lose your legal right to compensation permanently.

Disrepair Gets Worse

Damp, mould and structural issues worsen over time, damaging your health and belongings. Every month you delay costs you more suffering.

Backdated Compensation

The longer the disrepair has existed, the higher your compensation. Acting now means we can claim for every month you've suffered.

What Your Landlord Is Legally Required to Fix

Under the Landlord and Tenant Act 1985, your landlord has strict legal duties. If they've failed, you can claim.

Structure & Exterior

  • Roof, walls, floors and ceilings
  • Windows, external doors and frames
  • Gutters, drains and external pipes
  • Shared areas and communal spaces
  • Foundations and structural integrity

Installations & Services

  • Heating systems and boilers
  • Hot and cold water supply
  • Electrical wiring and sockets
  • Gas installations and appliances
  • Sanitation — toilets, baths, sinks

We Handle Claims Across the UK

Wherever you are in England and Wales, our specialist team can help you claim the repairs and compensation you deserve.

Manchester
Liverpool
Birmingham
Leeds
Sheffield
London
Bristol
Nottingham
Newcastle
Leicester
Bradford
+ All UK
No Win, No Fee — 100% Guaranteed

Ready to Get the Repairs & Compensation You Deserve?

Join over 5,000 tenants who've already claimed. Our specialist team is ready to assess your case for free — no obligation, no upfront costs.

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