Our Mission & Vision
At Disrepair Support, we believe that everyone has the right to live in a safe, dry, and healthy home. Regardless of whether you rent from a council, a housing association, or a private landlord, you are legally entitled to a property that is fit for human habitation.
Our mission is to level the playing field between tenants and landlords. We provide expert legal support on a No Win, No Fee basis, ensuring that financial status is never a barrier to justice.
Our Impact in Numbers
Our History & Growth
Founded in Manchester in 2016, Disrepair Support began as a small group of legal professionals frustrated by the poor conditions many families were forced to endure. Our founding solicitors witnessed firsthand how tenants were being let down by landlords who failed to meet their legal obligations.
Over the last 10 years, we have grown from a 3-person team to one of the UK's leading housing disrepair specialists with over 50 employees. We've helped more than 5,000 tenants across Manchester and the UK secure repairs and compensation, winning over £15 million in claims.
Our Journey
Founded in Manchester
Started with 3 solicitors helping local tenants
Expanded Across North West
Opened offices in Liverpool and Leeds
National Recognition
Awarded "Legal Aid Firm of the Year"
Leading the UK
50+ team members, £15M+ won for clients
Why We Do What We Do
Housing disrepair isn't just about flaky paint or a dripping tap. It's about chronic damp that causes childhood asthma. It's about broken boilers that leave elderly residents freezing in winter. It's about structural issues that make homes unsafe. We do this because we believe landlords must be held accountable to their legal obligations.
Our Core Values
Integrity
We provide honest assessments, even if it means telling you that you don't have a claim.
Tenacity
We don't back down from difficult landlords or large housing associations.
Compassion
We understand the stress of living in disrepair and treat every client with respect.
Awards & Recognition
Legal Aid Firm of the Year
National Law Awards 2022
Excellent Service Rating
4.9/5 from 2,500+ reviews
FCA Regulated
Fully authorized and regulated