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info@disrepairsupport.co.uk 0161 814 7270

About Disrepair Support

Protecting the rights of social and private housing tenants across the UK for over a decade. Discover our mission, our values, and the experts behind our success.

Our Mission & Vision

At Disrepair Support, we believe that everyone has the right to live in a safe, dry, and healthy home. Regardless of whether you rent from a council, a housing association, or a private landlord, you are legally entitled to a property that is fit for human habitation.

Our mission is to level the playing field between tenants and landlords. We provide expert legal support on a No Win, No Fee basis, ensuring that financial status is never a barrier to justice.

Our Impact in Numbers

5,000+
Tenants Helped
£15M+
Compensation Won
98%
Success Rate
10+
Years Experience
Manchester city centre - home of Disrepair Support housing specialists

Our History & Growth

Founded in Manchester in 2016, Disrepair Support began as a small group of legal professionals frustrated by the poor conditions many families were forced to endure. Our founding solicitors witnessed firsthand how tenants were being let down by landlords who failed to meet their legal obligations.

Over the last 10 years, we have grown from a 3-person team to one of the UK's leading housing disrepair specialists with over 50 employees. We've helped more than 5,000 tenants across Manchester and the UK secure repairs and compensation, winning over £15 million in claims.

Our Journey

2016
Founded in Manchester

Started with 3 solicitors helping local tenants

2019
Expanded Across North West

Opened offices in Liverpool and Leeds

2022
National Recognition

Awarded "Legal Aid Firm of the Year"

2026
Leading the UK

50+ team members, £15M+ won for clients

Why We Do What We Do

Housing disrepair isn't just about flaky paint or a dripping tap. It's about chronic damp that causes childhood asthma. It's about broken boilers that leave elderly residents freezing in winter. It's about structural issues that make homes unsafe. We do this because we believe landlords must be held accountable to their legal obligations.

Our Core Values

Integrity

We provide honest assessments, even if it means telling you that you don't have a claim.

Tenacity

We don't back down from difficult landlords or large housing associations.

Compassion

We understand the stress of living in disrepair and treat every client with respect.

Awards & Recognition

🏆
Legal Aid Firm of the Year

National Law Awards 2022

Excellent Service Rating

4.9/5 from 2,500+ reviews

🛡️
FCA Regulated

Fully authorized and regulated

Our Values & Commitment

The principles that guide everything we do

Client-First Approach

Your needs and wellbeing are our top priority. We fight tirelessly to ensure you get the justice and compensation you deserve.

Complete Transparency

No hidden fees, no surprises. We explain everything clearly and keep you informed at every stage of your claim.

Excellence in Service

We strive for the highest standards in legal representation, client care, and successful outcomes.

Fighting for Justice

We believe everyone deserves safe, decent housing. We're committed to holding landlords accountable for their responsibilities.

Our Expertise Areas

Specialized knowledge in all aspects of housing disrepair law

Housing Law Specialists

Deep expertise in landlord-tenant law, housing disrepair legislation, and tenant protection rights.

  • Landlord & Tenant Act 1985
  • Housing Act 2004
  • Homes (Fitness for Human Habitation) Act 2018

Property Assessment

Professional evaluation of housing conditions and disrepair impact on tenants' lives and health.

  • HHSRS assessments
  • Health impact evaluations
  • Property damage documentation

Compensation Calculations

Accurate assessment of compensation amounts based on disrepair severity, duration, and impact.

  • General damages assessment
  • Special damages calculation
  • Health impact compensation

Why You Must Act Now

Time limits apply to housing disrepair claims. Don't wait until it's too late.

6-Year Time Limit

You have up to 6 years from when the disrepair began to make a claim. After that, you lose your legal right to compensation permanently.

Disrepair Gets Worse

Damp, mould and structural issues worsen over time, damaging your health and belongings. Every month you delay costs you more suffering.

Backdated Compensation

The longer the disrepair has existed, the higher your compensation. Acting now means we can claim for every month you've suffered.

What Your Landlord Is Legally Required to Fix

Under the Landlord and Tenant Act 1985, your landlord has strict legal duties. If they've failed, you can claim.

Structure & Exterior

  • Roof, walls, floors and ceilings
  • Windows, external doors and frames
  • Gutters, drains and external pipes
  • Shared areas and communal spaces
  • Foundations and structural integrity

Installations & Services

  • Heating systems and boilers
  • Hot and cold water supply
  • Electrical wiring and sockets
  • Gas installations and appliances
  • Sanitation — toilets, baths, sinks

We Handle Claims Across the UK

Wherever you are in England and Wales, our specialist team can help you claim the repairs and compensation you deserve.

Manchester
Liverpool
Birmingham
Leeds
Sheffield
London
Bristol
Nottingham
Newcastle
Leicester
Bradford
+ All UK
No Win, No Fee — 100% Guaranteed

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