Answer 5 quick questions to find out if you qualify for a housing disrepair claim. Takes less than 2 minutes — completely free.
Answer these simple questions to see if you have a valid claim.
Based on your answers, you do not currently qualify for a housing disrepair claim.
You should start reporting the disrepair issues to your landlord. Once you have reported them and given your landlord a reasonable time to respond, you may have a valid claim in the future.
Learn Your RightsUnfortunately we can only assist tenants renting from a council or housing association. If you rent from a private landlord, you may need to seek legal advice from a different provider.
Return HomeYour landlord is legally required to maintain these aspects of your home under the Landlord and Tenant Act 1985. If they've failed — you may have a valid claim.
We handle the entire process for you. From your first call to receiving your compensation — we're with you every step of the way.
Answer our quick 5-question checker above — or call us directly. We'll tell you within minutes whether you have a valid claim.
One of our specialist solicitors will review your case in detail, gather evidence, and advise you on the strength of your claim — at no cost.
We handle all communication with your landlord, gather expert evidence, and formally pursue your claim. You don't have to do the hard work.
Your repairs get done AND you receive the compensation you're owed. If we don't win, you pay nothing — that's our No Win, No Fee promise.
Thousands of tenants have used our eligibility checker and gone on to make successful claims. Here's what some of them say.
"I used the eligibility checker and within 2 minutes I knew I had a case. The team contacted me the same day. Six weeks later my damp was fixed and I had £3,200 in compensation. Couldn't believe how straightforward it was."
"I'd been without heating for four months and didn't know I could claim. The checker told me I was eligible — the team did everything from there. Boiler replaced in two weeks and I received over £2,000 compensation."
"I was nervous about claiming against my council landlord — but the eligibility checker reassured me I had every right. The team handled absolutely everything. I'm now in a properly repaired home and received fair compensation."
Not sure if you qualify? Here are the questions we get asked most often about housing disrepair eligibility.
Yes. Council tenants, housing association tenants, and private rental tenants are all entitled to make housing disrepair claims. Your landlord — whether private or social — has the same legal duty to maintain your home under the Landlord and Tenant Act 1985.
Verbal reports can still count as valid notification. However, having written evidence (emails, letters, texts) significantly strengthens your claim. If you haven't reported it yet, we can help you draft a formal notice to your landlord before proceeding.
Most claims are resolved within 3 to 9 months. In urgent cases — particularly those involving health risks — we push for much faster action. The timeline depends on the complexity of your case and how co-operative your landlord is during the process.
Your landlord cannot legally evict you or penalise you for making a valid housing disrepair claim. This would constitute unlawful retaliation under UK law. We will advise you of your rights and protect your position throughout the process.
Yes — housing disrepair claims must generally be brought within 6 years of the issue arising (3 years for personal injury). It's important not to delay. The sooner you act, the stronger your evidence and the more compensation you may be entitled to.
No Win, No Fee means you pay absolutely nothing if your case is unsuccessful. If we win, our fees are recovered from the losing party (your landlord). You will never receive a bill from us just for pursuing a claim — your financial risk is zero.
Every month you wait is money and repairs you're not getting. Our free eligibility checker takes 2 minutes. If you qualify, our team will contact you and handle everything — completely free unless we win.
No Win, No Fee • FCA Regulated • Free, No-Obligation Advice